Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Once your return request is received and inspected, we will send you an email to notify you that we have received your returned request

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sioltachroi@gmail.com

Contact us at sioltachroi@gmail.com for questions related to refunds and returns.